Local and national support
Warranties and Guarantees
Key information and guidance about warranties and guarantees for goods.Premises in West Lindsey
Organisations that provide support and guidance to businesses who are looking for premises.Consumer Rights Act 2015: guidance for businesses
Useful information and guidance on consumer rights and how to comply with the law.Distance Sales Consumer Contracts Regulations
Government regulations that came into force in 2014 and apply to most businesses selling goods, services or digital content to a consumer.Tools and resources
Understanding digital customer experience
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The experience your customers have when they interact with your business online is critically important to whether they purchase your products and services and come away with a good impression of your brand. That’s why it’s super important to make sure the digital customer experience is as good as it can be. Here, we explain the fundamentals of digital customer experience (DCX) and how you can take yours to the next level.
Controlling customer credit
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Customer experience: what it is and why it matters
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How to build lasting customer relationships
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Inspiration
Planning your business sale
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Baby boomers make up the majority of private business owners and research shows 76%* hope to exit their businesses in the next decade. UBS have created a three-step guide for entrepreneurs who want to plan the next chapter of their lives.
Flights resume at Teesside International as it launches summer sale
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How to build your start up for a trade sale
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Printworks to diversify customer offering
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Events and webinars
WATCH: Social media advertising
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WATCH: How to position your PR effectively
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WATCH: Understanding client psychology
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WATCH: Looking after your mental health when seeking investment
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